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Visit regulations

Article 1
VISITING SEASON

1.The visiting period is from April 1st to October 31st of the relevant year.

3.The premises are open from 9 AM to 4 PM in April and October and from 9 AM to 5 PM in May to September.

4.In April and October, the premises are only open on Saturdays and Sundays. On weekdays tours are possible only after a previous notification and approval by the Administration of the Chateau.

5.Lunch break is from 12 to 1 PM. Breaks can be changed by the Chateau's Administration according to the current operational situation.

6.The premises are closed on Mondays and days following holidays.

8.A tour of the premises takes about 60 minutes. The last tour starts 1 hour before the end of the visiting hours - the closing of the premises.

9.The Chateau's courtyard is only open during visiting hours.

10.Visiting the premises outside of the visiting hours is only possible following an agreement with the Chateau's Administration and for the applicable approved prices.

Article 2
ORGANISATION OF THE VISITS

2.The freely accessible areas and the ticket office where you can find the time of the first tour open at 8:50 AM.

4.The intervals between individual tours are determined by the Chateau's Administration according to the Chateau's operational conditions and in view of the safety of the visitors.

13.Tours take place under the guidance of a guide for groups with a minimum of 5 people, including non-paying children under the age of 6. Groups of less than 5 people shall wait for the next tour that will take place regardless of the number of visitors. If the people do not want to wait for the next tour, or if they request to go in a smaller group than as stipulated in Article 4, they shall pay the entrance fees as if it were a full group. The size of the groups is based on the operational limits of the premises and safety aspects. Exceptions must be approved by the Head of the Chateau's Administration.

16.The number of visitors in one group is maximum 45.

18.Tours can be reserved both for individuals and groups. The condition is to agree beforehand, in writing, by phone or e-mail, with the Chateau's Administration on the exact day and time of the tour. If the group does not present itself at the ticket office at least 15 minutes before the agreed time, it loses its entitlement to the reserved tour.

Article 3
ENTRANCE FEES

2.The entrance fee for the tour around the areas open to the public shall be paid in advance. The entrance fees are fixed in the price list applicable to the relevant year, prescribed by the National Preservation Institute, Regional Branch in Brno. The price list can be consulted at the ticket office and in the office of the Chateau's Administration. By purchasing a ticket, the visitor undertakes to respect the visiting rules and follow the instructions of the Chateau's staff.

6.Having paid the entrance fee, the visitor shall receive a ticket (or the group leader shall receive a group ticket), showing the time of one particular tour.

8.The ticket becomes invalid if the visitor fails to present himself/herself for the beginning of the tour in time. Purchased tickets cannot be returned.

9.Visitors are obliged to present their tickets at the beginning of the tour, keep them for the duration of the tour and present them again upon request.

10.Discounted entrance fees are provided to children of 6 to 15 years of age, students upon the presentation of the relevant card and the disabled. Senior citizens older than 65 will be granted a discount upon the presentation of ID.

11.No entrance fee is paid for children younger than 6 years. Entitlement to entrance of a child younger than 6 free of charge can be claimed even by an adult who pays a discounted entrance fee for himself/herself (senior citizens, students of up to 26 years of age etc.).

14.In the case of group visits of children younger than 6 years (nursery schools, school trips etc.), a flat fee per person will be charged according to the applicable price list.

Article 4
TOUR OF THE CHATEAU

1.Children of up to 15 years of age are allowed to enter the historic site only when accompanied by an adult who is responsible for their observance of the visiting rules.

2.Liability of the Chateau's Administration for potential damage incurred to the visitors is subject to generally binding regulations.

3.It is not allowed to leave the defined paths on the premises.

Article 5
PROTECTION OF THE CULTURAL SITES AND SECURITY OF THE COLLECTIONS

3.The visitors are obliged to follow the instructions of the Chateau's staff. In the case of a failure to follow an instruction or order issued in the interest of the safety of the visitors or the protection of the premises and collections, the visitor shall be ordered from the premises without any entitlement to compensation for the entrance fee and he/she shall be obliged to leave the premises immediately. Additionally, such visitors may be held liable in accordance with generally binding regulations.

5.Access is banned for people justly suspected of drunkenness or drug abuse.

6.Visitors may not enter the interiors with expositions with any luggage, umbrellas, weapons and animals.

9.Access is also banned for people wearing considerably dirty, insufficient or inappropriate clothes.

13.In the case of the loss or damage of any artistic or historical item during a tour, all the visitors present on the Chateau's premises at that time are obliged to accept any security measures (potentially also a body search performed by the members of the Police of the Czech Republic).

14.It is forbidden to damage or endanger the Chateau, its collections, park, garden and other belongings on the premises in any way. It is particularly forbidden to:

a)touch the walls and displayed items, write or draw on the walls, engrave something in them or damage them in any way
b)leave the marked paths and move away from the guide and the group during the guided tour
e)interrupt the comments of the guide by making noise (by speaking, music, singing, the use of mobile phones and radios, loud noises and similar activities) or to get in the other visitors' way and cause inconvenience by taking photographs with a flash and a tripod. Failure to observe this condition may be reason for ordering the person out without his/her entitlement to compensation for the entrance fee
f)use open fire and lights on the entire premises (except for designated areas)
h)eat, drink and chew gum in the interiors as well as enter them with ice cream, drinks etc.
j)throw anything into the fountains, pick flowers or fruits, break tree branches, walk on the lawn and outside of the marked paths, disturb the animals and birds, camp on the Chateau's premises and in the gardens and game parks as well as put up posters and otherwise disturb the peace and order
m)drive vehicles and ride bicycles on the Chateau's premises (except for wheelchairs for the disabled and prams) and park motor vehicles outside of the marked areas. Bicycles may be left exclusively in special depositories
n)enter the courtyard and the expositions with animals.

10.In the interiors, taking photographs and videos and other documentation is forbidden. Exceptions can be granted by the National Preservation Institute, Regional Branch in Brno, on the basis of a written request, for scientific, documentation, promotional and other purposes.

11.The visitors are liable for the breach of the visiting rules and any damage to the Chateau's Administration.

12.An exception to the visiting rules can, in justified cases, be granted by the Chateau's Administration.

Article 6
FINAL PROVISIONS

2.Visitors can write their wishes, compliments, complaints and comments directly at the Chateau into the visitors' book that will be presented to them upon request by the Head of the Chateau's Administration. Besides that, the visitors can contact the National Preservation Institute, Regional Branch in Brno, personally, in writing or by phone.

5.These visiting rules shall take effect on January 2nd 2008 and at the same time, the previously applicable visiting rules that had been in effect since June 20th shall be annulled.